baij Privacy Policy
Your personal information is our top priority. Below is the full details of how baij collects, stores, and protects your data.
Last Updated: This privacy policy may be revised from time to time. The update date will be changed after each revision and you will be notified as needed.
Introduction & Scope
baij ("we", "our") is a trusted online betting and casino platform in Bangladesh. This privacy policy ("Policy") explains how we collect, process, store, and protect your personal information through our website baij.bar.
By using our platform you agree to the terms of this Policy. This Policy should be read together with our Terms & Conditions. Our services are available only to persons aged 21 or older.
This Policy applies to all users of baij.bar — both registered members and guests. It takes effect from the moment you access our platform.
What Information We Collect
baij collects your information in various ways. Below is a detailed breakdown of the information collected:
A. Information You Provide Directly
When you create an account, complete a transaction, or contact us, we may collect the following information:
- Name, username, and password
- Date of birth (for age verification)
- Email address and mobile number
- Financial transaction details (deposit and withdrawal records)
- Document information submitted for identity verification
- Support requests and communication content
B. Automatically Collected Information
When you use our platform, certain information is collected automatically through technical means:
- IP address and device identification information
- Browser type, operating system, and device type
- Information from cookies and similar tracking technologies
- Page views, session duration, and navigation patterns
- Gaming activity and betting history
C. Information Received from Third Parties
We may receive information necessary for transaction verification from payment providers (bKash, Nagad, Rocket, Upay). Information may also be collected from identity verification services and fraud prevention systems.
Purpose of Data Use
baij uses your personal information for the following legitimate purposes:
Service Operation & Improvement
- To create, manage, and secure accounts
- To process deposits, withdrawals, and other financial transactions
- To provide rewards and bonus-related services
- To carry out technical development and maintenance of the platform
- To provide customer support and resolve complaints
Security & Compliance
- To prevent fraud, money laundering, and other illegal activities
- To verify age and block access by minors
- To enforce responsible gaming policies
- To meet applicable legal obligations
Communication & Personalisation
- To send important service-related notifications
- To improve your experience based on your preferences
- Promotional communications (with your consent)
- To analyse platform usage and improve overall quality
Data Storage & Protection
baij gives the highest priority to protecting your data. We apply industry-standard security measures:
Technical Security Measures
- SSL/TLS Encryption: All data transfers between your browser and our servers are secured via SSL encryption.
- Data Encryption: Sensitive information at rest is stored in encrypted format.
- Firewall & Intrusion Monitoring: Active measures are in place to detect and prevent unauthorised access.
- Regular Security Audits: Our systems undergo regular security testing.
Organisational Measures
- Need-based access controls — only authorised staff can view personal information
- Regular staff training on data protection
- A rapid response plan in the event of a data breach
Data Retention Period
We retain your information only for as long as necessary — to provide services, meet legal obligations, and fulfil legitimate business purposes. Even after an account is closed, some information may be retained for a defined period as required by law.
Data Sharing & Disclosure
baij never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
Service Providers
We work with selected third-party service providers who carry out specific functions on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure. These providers are contractually bound to keep your information confidential and may use it only for specified purposes.
Legal Obligations
In response to a court order, legal process, or a lawful request from a government authority, we may disclose information in compliance with the law. Information may also be provided to assist in the investigation of fraud or other criminal activity.
Business Transfers
In the event of a company merger, acquisition, or asset transfer, user information may also be transferred. You will be notified in a timely manner in such cases.
With Your Consent
For any purpose not mentioned above, we will obtain your explicit consent before sharing your information.
Cookies & Tracking Technologies
baij uses cookies and similar technologies to improve the functionality of our platform and provide you with a better experience.
Types of Cookies
- Essential Cookies: Essential for login status, security, and core platform functionality.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to collect platform usage statistics in order to improve the service.
Cookie Controls
You can disable or delete cookies by changing your browser settings. Please note that disabling essential cookies may mean that some key platform features are no longer available to you.
Your Rights
As a baij user, you have the following rights regarding your personal information:
Access & Correction
You can view and correct the information stored in your account at any time. Contact our support team to correct any inaccurate or incomplete information.
Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, this right may be limited where there are legal obligations or ongoing disputes to be resolved.
Objection to Processing
You have the right to object to marketing communications or certain types of data processing. Use the "Unsubscribe" link in any promotional email to cancel your subscription.
Data Portability
You may request a copy of your personal information in a structured format. Use the contact details below to make this request.
Withdrawal of Consent
You may withdraw your consent at any time. Processing completed before the withdrawal of consent remains valid.
To exercise your rights or to raise any concern about data privacy, contact our support team.
Protection of Children & Minors
baij's services are for persons aged 21 or older only. We do not knowingly collect information from anyone under 21. Age is verified at registration and submission of identity documents may be requested when necessary.
If we become aware that information from a minor has been collected, we will immediately delete that information and close the relevant account. Parents or guardians with concerns about this are welcome to contact us.
International Data Transfers
baij primarily provides services to users in Bangladesh. Due to technical infrastructure or third-party service providers, information may sometimes be processed or stored on servers outside Bangladesh.
For any such transfer, we ensure that the receiving party maintains adequate data protection measures. Protection is ensured through contractual terms.
Policy Changes
baij may update this privacy policy from time to time — as a result of service changes, legal requirements, or security improvements. For significant changes, we will notify you by email or through a notice on the platform.
Continuing to use the platform after any changes will be taken as your consent to the updated policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise your data-related rights, please contact our support team:
Email
[email protected]
Live Chat
24/7 support — available in Bengali and English
After your identity is verified, we will respond to your request as soon as possible.